New MANA Urgent Care to Open January 2019

MediServe Walk-In Clinic getting a new name, new building

Medical Associates of Northwest Arkansas, MANA, is building a new urgent care clinic at 1673 North College Avenue in Fayetteville. The 3,887-square-foot facility replaces MediServe Walk-In Clinic, A MANA Clinic, at 117 East Sycamore Street, and the practice name will change to MANA Urgent Care. The construction is scheduled to be completed in January 2019.

“Our urgent care services and staff will be the same, but our name will change when we move into the new facility in January,” explains Dr. Sam Cooke. Dr. Cooke and his partners, Dr. Cody Smith, Dr. Thomas Harris and Dr. Zachary Guynn, are physicians and owners at the urgent care practice with a second location at 118 N. Salem Street in Fayetteville. MANA Urgent Care clinics are staffed by physicians and open seven days a week, from 7 am to 7 pm. The group is part of the larger MANA network of physicians and clinics. 

The new MANA Urgent Care clinic at 1673 N. College Avenue is under construction and expected to be finished in January 2018. Pictured on the construction site are MANA staff members: Paula Storment, CPA, Chief Financial Officer; Thomas Harris, MD, physician owner; Cody Smith, MD, physician owner; Sam Cooke, MD, physician owner; Zach Guynn, MD, physician owner, Jason Wilson, CPA, Chief Executive Officer, and Paula Maxwell, RN, Chief Operating Officer.

A need for an updated facility with easier patient access motivated the physician group to build a new facility. The new clinic will have a large lobby, spacious exam rooms, and a more modern design. The new location is right next door to the current clinic and is more accessible from College Avenue.

 “We have outgrown the little house on the hill, but love being in central Fayetteville,” explained Dr. Cooke. “When this opportunity came along, it was an easy decision.” An aging grey building that housed multiple restaurants and business over the years was torn down to make space for a level parking lot and foundation for the new clinic. Construction is scheduled to be completed on the new clinic building in January 2019. Key Architecture, Inc. designed the new urgent care clinic, and Milestone Construction is the contractor.

When the doors open in January, the new MANA Urgent Care clinic will have an x-ray and lab on site, a new electronic health record system connected to MANA’s large network of primary care and specialist providers, and access to the myMANAhealth portal. At MANA, patients have one health record to provide coordinated care and efficient care. MANA patients can access their health record and communicate with their physician’s office through the myMANA health portal.

This is not the first name change for the Fayetteville clinic, but it is the first move in 30 years of serving the community. The clinic at 117 East Sycamore Street was one of the first convenient care clinics in the area when it opened in the early 80’s as MediQuick. In 2000, the physicians joined MANA and changed the name to MediServe Walk-In Clinic.

 “Urgent Care was not a well-known concept when the clinic was established,” said Paula Maxwell, Chief Operating Officer at MANA. MANA, an independent physician group, was also newly established just a year before, in 1999, and since then has grown from four clinics and 25 physicians in Fayetteville in 1999, to 22 clinics and 106 physicians and providers across Northwest Arkansas in 2018.


This article was featured in Talk Business & Politics on July 30, 2018